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Streamline TV connection issues

2018-09-23 19:22:33 in Hearing Aid Forum (Recently Moved) by  Guest
I have using a Samsung galaxy s8 with the both the signia touchcontrol and easytek apps installed on it. I use the easytek to establish a connection streamline tv box so that I listen to my tv though my signia primax
Model # Pure 7MI RIC hearing aids. However I am having difficulty making and maintaining a connection between the easytek and streamline tv box. I can make and maintain a one for relativly long periods of time however it may take several attempts and even after doing so it frequently disconnects requiring me to reconnect. Can someone please help me to understand why this is happening and how to correct it.

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